Regardless of methodology, in an organizational setting, the successful use of Kaizen rests on gaining support for the approach across the organization and from the CEO down. Kaizen can use a number of approaches and tools, such as value stream mapping - which documents, analyzes and improves information or material flows required to produce a product or service - and Total Quality Management - which is a management framework that enlists workers at all levels to focus on quality improvements. It can be applied to any area of business and even on the individual level. It was developed in the manufacturing sector to lower defects, eliminate waste, boost productivity, encourage worker purpose and accountability and promote innovation.Īs a broad concept that carries myriad interpretations, it has been adopted in many other industries, including healthcare. Kaizen is core to lean manufacturing and the Toyota Way. Typically, it is based on cooperation and commitment and stands in contrast to approaches that use radical or top-down changes to achieve transformation. Kaizen is an approach to creating continuous improvement based on the idea that small, ongoing positive changes can reap significant improvements.
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